World-Class Customer Support
We're committed to making your Shopventory experience a success
Our In-house Customer Care Team is ready to help weekdays from 9 AM to 8 PM EST
A world-class business like yours deserves world-class support.
Help Docs & Videos
Our robust help center is full of videos and step-by-step tutorials.
Chat With Us
For the quickest response, chat with one of our Onsite Customer Care Reps by clicking the chat bubble in the bottom right-hand corner of your screen. Available 9 AM – 8 PM EST
Text Us
Have a quick question? Text us at 858-271-4000 between 9 AM and 8 PM EST and one of our Customer Care Reps will get back to you.
Email the Team
Email us at help@thrivemetrics.com and a Customer Care Rep will respond as soon as possible. The more details (even screenshots and examples) you can include, the better!
Request a Callback
Leave a voicemail at 858-271-4000. Let us know your name, the company you are with and what you need help with and a Customer Care Rep will call back within 24 hours.
Additional Resources
Help Articles
In-App Answers
Video Tutorials
One-On-One
Try Thrive Free
Add Thrive to your business and maximize your potential. With powerful and easy-to-use products, it’s time to take control of your business and see what you can do with Thrive.
