Thrive Inventory’s Onboarding Plans

Unlock expert guidance, personalized account setup, and accelerated success with our Professional Service team to power a healthy business.

Start Smarter

Getting started with Thrive Inventory is easier than you think with our Onboarding Plans. We will be by your side so you can get the most out of your Thrive Inventory account, saving your business time and money in the long run.

Real Results

A dedicated expert will ensure you reach your potential through a multi-faceted approach that combines training, personalized roadmaps, and live support.

Technical Confidence

Avoid the hassle of manual setup with expert guidance for configuring sales channels and optimizing inventory to maximize your business’s potential.

Flexible Plans

Select the Onboarding Plan that best suits your budget, business objectives, and preferred pace for achieving full account activation.

What Businesses Have To Say About Our Expert Guidance

"You guys are honestly rock stars. Thank you so much for helping us through this process—onboarding to a new tool is never the easiest, but having an Account Manager there to answer our questions and guide us along the way has been extremely helpful.

With so many moving parts, it made a huge difference knowing we could count on fantastic support and training."

- RANDALL, VALENTINES

What To Expect With Our Onboarding Plans

Our Onboarding Plans are personalized for each business, depending on your industry and goals. Here’s the type of guidance you can expect to receive.

Onboarding Plans For

Every Business

Seed

Self-Serve Implementation
Free Best for: Tech-savvy users or setting up simple operations.
  • Chat support
  • Thrive University courses
  • Help Center

Sprout

Structured & Lightweight
$ 350 Best for: Businesses looking for setup support, essential training basics, and the tools to manage adoption with confidence.
  • 45-min setup call
  • Two 15-min weekly check ins
  • 1-hr training call
  • 45-day check in

Bloom

Comprehensive Onboarding
$ 950 Best for: Businesses looking for comprehensive training, guided setup, and coaching on best practices to ensure successful adoption.
  • 45-min setup call
  • Four 15-min weekly check ins
  • Three 1-hr training calls
  • 45-day check in
  • 90-day check in
Popular

Canopy

High-Touch & Consultative
$ 1,600 Best for: Businesses looking for strategic inventory consulting, setup support, actionable insights, in-depth training and guidance for lasting success.
  • 30-min kickoff call
  • 1-hr setup call
  • Twelve 15-min weekly check ins
  • Three+ 1-hr training calls
  • 45-day check in
  • 90-day check in
  • Personalized SOPs
  • Catalog consultation audit

Meet Your Onboarding

Product Experts

Kayla

Years at Thrive: 

5

 

The value I deliver:

I’ve walked in the shoes of a small business owner, so I understand the challenges and wins that come with it. I love getting creative when it comes to solving problems, and I’ll always put care into making sure your experience feels supported and stress-free.

 

My favorite part about working with businesses new to Thrive Inventory:

For me, it’s all about building a foundation of understanding and opening doors to exciting new possibilities. I love seeing businesses grow with Thrive Inventory and being part of that journey from the very beginning.

 

My favorite Thrive Inventory hack:

I love using Thrive Inventory’s Assemblies to uncover the true costs of handmade goods. It’s such a powerful way to set the right price points and margins, so your hard work is always valued the way it should be.

Nay

Years at Thrive: 

3.5

 

The value I deliver:

I used to run a small business myself and understand how tricky it can be to get cost tracking right. Learning how to properly track my COGS was a game-changer for my profitability, and now I help other business owners do the same so they can clearly see their margins and plan for growth with confidence.

 

My favorite part about working with businesses new to Thrive Inventory:

 I love the “aha!” moments when everything clicks, seeing a business owner realize how Thrive Inventory can simplify their operations and free them up to focus on growth is the best part of my job.

 

My favorite Thrive Inventory hack:

Automated low-stock alerts with Reorder Points and Targets. You can quickly add low-stock products to Purchase Orders, and Thrive Inventory helps to calculate exactly how much to restock based on your desired levels.

Get Started With A Free Consultation Call

Share your goals and ideal onboarding schedule with our Professional Services team, and we’ll design an Onboarding Plan tailored specifically to your business.

Onboarding To Fit Your Business
PACKAGE DETAILS
Seed
Free
Sprout
$350
Bloom
$950
Canopy
Starting at
$1,600
Package Type
Self-Serve
Structured yet Lightweight
Comprehensive
High-touch, Consultative
Package Description
Customers are fully self-led, using Thrive University, Help Center, and chat support to guide their own implementation.
Includes one 45 minute structured Implementation + Setup Call, customized adoption plan, and access to limited Account Manager support for 14 days.
Multi-session onboarding including guided setup, customized adoption plan, data migration formatting help & system adoption planning. Account Manager support for 30 days.
Includes all Bloom-level services, plus extended support (12 weeks), catalog cleanliness consultation & audit, and up to 5 personalized SOP workflows.
Ideal for
Tech-savvy users or setting up simple operations
Businesses looking for setup support, essential training basics, and the tools to manage adoption with confidence.
Businesses looking for comprehensive training, guided setup, and coaching on best practices to ensure successful adoption.
Businesses looking for strategic inventory consulting, setup support, actionable insights, in-depth training and guidance for lasting success.
Support
Level of Support
Restricted to Chat
Light personalized
help with essential
configuration steps
Full support for setup,
training, and
operational readiness
1:1 Strategic project
management and
tailored onboarding
Account Manager
14 Days
30 Days
12 Weeks
Call Support
No scheduled calls or meetings
One 45-min setup call
Two 15-min Weekly Touch Bases
One 1-hour training
One 45-day checkin (30 mins)
One 45-min Imp Call
Four 15-min Weekly Touch Bases
Three 1-hour Trainings
One 45-day Checkin (30 mins)
One 90-day Checkin (30 mins)
One 30-min Kickoff Call
One 1-hour Imp Call
Twelve 15-min Weekly Touch Bases
Three + 1-hour Trainings
One 45-day Checkin (30 mins)
One 90-day Checkin (30 mins)
Chat Support
Email Support from Account Manager
Replies in 1-2 business days
Replies in 1-2 business days
Replies in 1-2 business days
Additional Services
Catalog Data Alignment
Catalog Cleanliness Consultation & Audit
Personalized SOP Workflows
Up to 5
All Features Available During Your 30-Day Free Trial
You're growing and need more tools like PO's, barcode scanning and more
PLAN DETAILS
STANDARD
Starting at $79/mo
PROFESSIONAL
Starting at $199/mo
ELITE
Starting at $399/mo
ENTERPRISE
Starting at $799/mo
Locations / Integrations
2
5
10
20
Users
2
5
10
20
Products / Items / SKUs
Unlimited
Unlimited
Unlimited
Unlimited
Transactions Per Month
Unlimited*
Unlimited*
Unlimited*
Unlimited*
Order History
3 Years
Unlimited
Unlimited
Unlimited
Reporting History
3 Years
Unlimited
Unlimited
Unlimited
Global Currency Support
Dashboard Reporting App
Barcode Scanner App
Alexa Voice Command
Catalog / Menu Management
SKU Creation
Lot COGS Management
Custom Reporting Engine
Product Profitability Reports
Theft / Discount Reports
Inventory Change Reports
Dead Inventory Reports
Inventory Valuation Reports
Low Inventory Reports
Low Stock Alerts
Price Tag / Label Printing
Stocktakes and Approvals
Pricing Calculator
Modifiers Configuration
Modifiers Inventory Tracking
Expiration Dates
Vendor Management
Vendor Performance Reports
Warehouse Feature
Internal Transfers
PAR Levels
Automatic Purchase Orders
Kits & Bundles Management
Recipe / Ingredients Tracking
Spreadsheet Upload Tools
Invoicing
User Access Permissions
Barcode Scan Stocktakes
Barcode Scan Invoices
Barcode Scan Purchase Orders
Barcode Scan Transfers
Intelligent Stock Forecasting
Automatic Stock Transfers
Beta Feature Access
Google for Retail Integration
QuickBooks Daily Sync
Optional +$30

*Inordinate data request or API volume may be throttled or blocked at the sole discretion of Shopventory.